Feedback

This is a small selection of comments submitted by recent users of Silverdale Buttonhooks. If you wish to add to the feedback, please e-mail your comment via the Contact page

Sender Clive, Solihull November 2011
Comments

David,
The button hooks arrived safely today. It has been a pleasure buying from you.
Kind regards, Clive

 

Sender Ivor, Birmingham July 2011
Comments

Hi David,

The buttonhook has arrived safe and sound, I am very pleased with the item and hope to do business with you in the future, kind regards and best wishes, Ivor 

Sender Julia, Wiltshire July 2011
Comments

The button hook arrived yesterday and I am very pleased with it .Pity about the #2382 glove powderer, I did not know that such a thing existed!  If you get another, I would be very interested in purchasing it. Regards, Julia 

Sender Val, Surrey June 2011
Comments

Hi David,Very pleased with buttonhook - thanks for dispatching so promptly.  Hoping it's going to work well when it comes to doing up my daughter's wedding dress next week! Regards Val

 

Sender James, January 2011
Comments

First may I confirm arrival of my package today with enclosed folding penknife type buttonhook by James Alexander.   Many thanks for excellent service and quick responses at all stages of purchase. I am not a collector but interested in "James Alexander".

Sender Rachel, Surrey January 2011
Comments

Many thanks for the very smooth, easy and efficient transaction. Unusual buttonhooks with a very good service and communication through emails, arrived within 2 days of payment. A pleasure to do business with.

Sender Judith, Warwickshire March 2010
Comments
QUESTION from Judith, Warwickshire
 This maybe an unusual enquiry but I hope you will be able to answer it anyway! My Mother is having trouble fastening buttons on her clothing and having tried a button hook from a healthcare company we have  
decided that this was not the solution. We wondered if a slim antique button hook/glove hook would be suitable and would be grateful for your comments. Do you have such an item that would be slender enough  
to slip through quite sheer fabrics and relatively small buttonholes? Look forward to hearing from you
Judith,
REPLY from Silverdale
Thanks for your enquiry which is not as unusual as you might think!
I have supplied antique button or glove hooks in the past for exactly the same reason as you describe. If you look at the Buy Buttonhooks Page on my web site you will see a number of buttonhooks & glovehooks with small hooks suitable for small button holes.
The only question that remains is how well can your mother deal with small handles? Generally, the smaller the hook end the smaller the handle.
A good middle of the road suggestion would be item ref Nr 2333 because the handle is not too small & the hook is 9 mm in diameter, is this small enough?
Item ref Nr 2312 is very similar in dimensions.
If you need a smaller hook end then item Nr 2319 has a hook end of 6 mm but the handle is correspondingly smaller.
Let me know if that helps.
Regards,
David
RESULT
Following the arrival of the 2 button hooks Mum has become very proficient at blouse buttons with the help of the smaller button hook and larger cardigan buttons with the aid of the larger hook so I think we can safely say the purchase has been a success.
Thank you for your assistance with this - it has certainly helped her to keep a little more independence
with kind regards
Judith

Sender Keith, Lincolnshire April 2010
Comments I needed a buttonhook for daily use but didn’t want a modern one; I prefer items with character. I found exactly what I wanted on this site and the service was excellent. Highly recommended.

Sender Janet, Suffolk April 2010
Comments Very smooth, easy and efficient transaction. Very good communication and information .A pleasure to do business with .Many thanks..

Sender Audrey, Cheshire March 2010
Comments  I have bought several button hooks from Silverdale & have always been very satisfied with the items. They are reasonably priced with excellent descriptions, good emails & prompt service. I would recommend this seller to anyone looking to buy button hooks.

Sender David, Essex March 2010
Comments As a collector of buttonhooks I find the Silverdale site an extremely valuable source of quality items often of the more unusual variety. The service provided is extremely friendly and ultra efficient  and has the added benefit that as the price is fixed those wishing to make a purchase do not have to worry about being outbid  at the last minute as on other internet sites .It is a service I will continue to use, certainly as long as I wish to add to my collection and look forward to many future purchases.

Sender Angela, South-west England March 2010
Comments My experience of using the Silverdale website has been very positive.  The pictures are clear and the close-ups of any specific points to note,  together with accurate and detailed descriptions, leave the buyer in little doubt.  Purchases arrive promptly and are well packaged for transit through the post. 

Sender Bob, Hampshire July 2009
Comments

Silverdale buttonhooks sold a collection of buttonhooks for me, a selection of approximately 300 in almost every category of material from silver & gold to agates, brass figurals & enamel.

Because of the size of the collection, they were put on the web site progressively over a period of weeks leading into a few months but I was able to monitor how the sale was progressing & the prices realised. I received the proceeds from the sale each month less the expense of photography, site management etc.

Silverdale undertook all the photography, listing, general administration post & pack and agreed prices with me for each item in advance of placing them on the web site.

Eventually, the whole collection was sold with the majority going to established buttonhook collectors, many from overseas.

Their service and advice was most helpful, knowledgeable and trustworthy, and I have no hesitation in recommending http://www.silverdalebuttonhooks.co.uk as a web specialist for button hooks.